Our products are backed by our full guarantee. If anything you buy from us proves to be unsatisfactory, we will either replace the item or refund the purchase price, whichever you prefer. Our seeds are guaranteed to a satisfactory germination for six months (180 days) from purchase date.
Storage conditions do matter so please store your seeds away from sunlight, heat and moisture. We recommend to use an air-tight container in the fridge.
If you wish to contact us about a refund or replacement please call us on: (07) 5533 1177
Please take your time when deciding which varieties of seeds to choose as we don't accept returns if you change your mind after your order has been dispatched.
We will accept returns upon prior agreement for seeds that have unsatisfactory germination, please contact us first on: (07) 5533 1177
The following disclaimer applies to all products and information provided by Eden Seeds, its owners, and employees. By accessing and using any growing information or products from Eden Seeds, you agree to the terms outlined below:
Accuracy of Growing Information: Eden Seeds, its owners, and employees do not accept any liability for the accuracy of any growing information provided. While we strive to provide reliable and up-to-date information, gardening practices and conditions can vary, and factors beyond our control can influence the outcome. It is the responsibility of the user to verify and adapt the information based on their specific circumstances.
Property and Personal Damage: Eden Seeds, its owners, and employees are not responsible for any damage to property or persons resulting from the application of information provided about a product or technique. Users should exercise caution and follow appropriate safety measures when implementing any gardening practices or using any products.
Crop Loss and Income: Eden Seeds, its owners, and employees do not assume any responsibility for the loss of a crop or income resulting from the information provided about a product or technique. The success of gardening endeavors depends on various factors, including environmental conditions, pests, diseases, and individual practices. Users should be aware of potential risks and take appropriate measures to mitigate them.
Intended Use: Our seed products are intended for use in home and hobby gardens and are not specifically designed for commercial ventures. Eden Seeds, its owners, and employees do not guarantee the suitability or performance of our seeds for commercial-scale cultivation.
Germination and Growing Conditions: Seed germination and plant growth are influenced by numerous factors beyond our control, such as storage conditions, temperature, humidity levels, growing media, light exposure, pests, diseases, and other environmental conditions. It is the buyer's responsibility to understand and manage these factors. Consequently, Eden Seeds, its owners, and employees cannot unconditionally guarantee that the seeds will germinate or perform optimally under all possible growing conditions, regardless of storage or growing methods.
By using any information or products provided by Eden Seeds, you acknowledge and accept the above disclaimer. It is recommended to seek additional guidance or consult with local gardening experts to address specific concerns or uncertainties related to your gardening practices.